Servant-leaders win hearts, because they choose to respect others and their needs. That means finding out what those needs are. I hope you’re finding those skills in this issue. If you are, I hope you let them strengthen your heart in love for those you’re serving. Discuss in Slack.
When you’re working on innovation grants for the military, they often come in a 3‑step process. And these 3 steps can help us learn how to test and change workflows in our own businesses. Proof of Concept: This is where you make a logical case for why the innovation is useful and practical. This is […]
Operations is about efficiency. Advertising is about creativity along a vector of value. Here’s what I mean. In operations, “best practices” are okay. There’s no value in doing things in a more interesting way, unless is delivers more efficiency. The function of manufacturing a widget does not improve simply because it’s a different way of […]
I apologize in advance for the war analogy, but war tends to purify strategy. After all, when businesses fail to do strategy, the CEO fires the scapegoat and often hires another scapegoat. In war, people die. What it looks like when your marketing manager doesn’t understand strategy (isn’t effectively mapping the battlefield): She makes the […]